Reports to: Manager on Duty
Location: Burleigh Pavilion
Burleigh Pavilion is the ultimate destination by the ocean. Our diners come for the beachfront views, fresh drinks and great food to share with family and friends. With a laid-back atmosphere, delicious wood-fired pizzas, classic meals and regular music entertainment, the Pav is a popular venue among locals and Gold Coast’s tourists.
As a Food Runner, your primary responsibility is to deliver food orders from the kitchen to the appropriate tables in a timely and efficient manner. You will work closely with the kitchen staff, servers, and management to ensure smooth and coordinated service. Your attention to detail and ability to work in a fast-paced environment will contribute to creating a positive dining experience for customers.
Key Responsibilities and Accountabilities:
• Customer service
• Food delivery
• Table set-up
• Order accuracy
• Timely service
• Cash handling
• Product knowledge
• Attentive and eager to learn
• Teamwork and collaboration
• Previous experience as a food runner or in a similar role is preferred, but not always required. Training may be provided for candidates with the right attitude and willingness to learn.
• Strong communication skills and the ability to work well in a team environment.
• Ability to multitask and work efficiently in a fast-paced setting.
• Attention to detail to ensure accurate order delivery.
• Physical stamina and the ability to stand, walk, and carry trays for extended periods.
• Basic knowledge of food safety and hygiene practices.
• Excellent customer service skills and a friendly demeanour.